They sang your praises from the rooftops
Thankyou I appreciate the offer. Just to put things into perspective when my wife mentioned we had put an application in to you to one of her friends. They sang your praises from the rooftops. If we hadn’t accepted the other offer working with you to solve our situation sounds like it would have been a very good move J
Professional Property Management
Zoe was the property manager for a property, which I rented and shared for the last two years. Zoe's professional approach to the termination of the lease was commendable. Zoe demonstrated compassion, understanding and thoughtfulness given my personal situation. I do believe in credit where credit is due and in this case, Zoe assisted greatly in the vacation of this property and even offered to show me another property to inspect for rent - knowing I was in the market. I do appreciate all Zoe's efforts. Cheers Debbie
I would not trust my rental property with anyone else
I would like to take this opportunity to Thank Ms Stead for managing my property for the last 4 years. While Ms Stead has been managing my property I always knew it was in capable hands and if there was an issue raised with the tenants it was always dealt with very efficiently and effectively.
I cannot thank Ms Stead enough for the care that has been taken of my property since she took over managing it and would have no hesitation in recommending Ms Stead or your company to anyone that is looking for a property manager.
Any owner that has Ms Stead as a Property Manager can be reassured that she will always have their best interests at heart.
I would not trust my rental property with anyone else.
Crest road happiness
I own a property in Crest Rd Queanbeyan which is currently being managed by Zoe Stead. I wanted to write an email of appreciation to Zoe and the agency as a whole regarding the outstanding service I received from Zoe since moving agencies in December. In that time Zoe has project managed a renovation, dealt with a difficult tenant and re-let the apartment in the shortest time possible with a minimum of fuss. She regularly sent me emails well outside trading hours and went above and beyond on numerous occasions. Zoe has kept me informed every step of the way.
Zoe has cared for my property as if it were her own. She is an outstanding asset to your business and I will recommend Zoe and your agency to anyone who will listen!
Thanks for everything from a very impressed and happy owner!
No stress property management for the travelling home owners
Zoe has been looking after our properties since May 2008. My wife Carol had total confidence with Zoe's ability to deal with the management of our properties. When we were travelling for 18 months over 2 years ago our minds were at ease knowing that Zoe had everything under control.
My wife passed away in Sept 2011. Zoe was very supportive to myself while I was dealing with the loss of my wife.
All in all, Zoe, is a Professional Property Manager and I consider her as a friend. My properties will remain with Zoe where ever she is working.
Customer service excellence for property management
I would like to express my thanks & gratitude for the ongoing excellent customer service we have been receiving from Zoe Stead (Property Manager).
Zoe has been managing our properties for many years in which she has dealt with all tenant related issues in an efficient & very professional manner.
Both Greg & I have recommended several of our family members & close friends to use the services of Zoe as their property manager.
We are more than happy to keep on recommending Zoe, as she gets the property tenanted, when they become vacant without delay & any loss of rent to the Landlord.
We have also found that our tenants pay on time, so Zoe screens the tenants extremely well. We have found that if our tenant is a week behind, Zoe is on top of this & sorts out the arrears straight bringing the tenant back up to date with the rent payments.
I have no hesitation in recommending Re/max Capital
Fran & Greg Hazelton
Long standing trusted clientele for Zoe Stead
I have known Zoe Stead through her services as the property manager of my rental property for a period of approximately 8 years. Throughout this time she has been exemplary in her professional capacity, on numerous occasions going above and beyond the requirements of her job. Subsequently I have had minimal tenant difficulties, and in the instance whereby a matter with a tenant was referred to the Tribunal, Zoe acted swiftly, professionally and ethically in bringing the matter to a resolution.
Due to her exceptional property management I have transferred my property across 3 separate agencies Zoe has been in the employ of, and have always indicated to her that my property will remain permanently in her care, irrespective of agency. As I understand, she is a highly respected Property Manager in the region and resultant from that many owners of rental properties feel similarly.
I have no hesitation in recommending Zoe either professionally or personally and would only be too pleased to provide any references necessary.